I’m not talking about the lottery for tickets to ride on
the steam train. There were limited spaces and this was probably the fairest
way to decide who got to go on the historic run. Nor am I talking about the
success of getting a steam engine running on the underground in the first place;
that is a notable achievement. Rather, I am talking about the chronic lack of
information available; the very un-friendly provisions for families and the
arrangements for viewing the train at Moorgate.
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| Enthusiasts at Earl's Court |
The underground’s website suitably praised TfL’s operation
of a historic train; except that crucial of all information, the route and
times of its journey. Nether was their information on the best places to see it. I knew, as did almost every railway enthusiast, which
rather obscure website held such information. But imagine if I were a parent
wanting to take my children to see the run, would I have known which website to
go? I don’t think so; I don’t think many would have known how to find the times
out. Consequently, at the stations I visited it was clear that the railway
enthusiast fraternity had turned out in droves; while ‘Londoners’, young and
old, were in short supply. Why the times were not on the main TfL
site (or if it was it was very well hidden) is beyond me.
TfL also probably made a windfall out of the steam
train’s journeys. This wasn’t because of the £180 it cost to ride on it, that
presumably covered the cost of operating the train. I’m referring to all those
who ‘touched in’ with their Oyster cards, but failed to touch out in time
because they were waiting around for the steam train, meaning money was
subtracted from it. Suffice to say I got stung twice. I topped up my Oyster
like a good little lad at Hampton Court; I usually top it up to the price of a
travel card, so I had £8.90 when I left there. But after being inside Earl’s
Court Station waiting for the steam engine for about an hour, on attempting to
leave I was told I had no money. I queried this, but eventually put it down to
some fault in the system and topped up again. Yet, when the same thing happened on attempting to leave
at Barbican, after being ‘inside’ the tube for about two hours - it was only
then I twigged. I appreciate I should have been more astute and figured this
would happen; after all, I travel on the tube weekly. But what about the
uninitiated; someone who was unfamiliar with Oyster cards and visiting to
specifically see the train? I dread to think how much TfL made out of such
people who made the same mistake I did. Yet, people could have avoided such a blunder if TfL had simply placed a mention on their website and at stations ‘Do not use an Oyster
if planning to stay in the station for some time – use a paper Travelcard.’ Would
this have been so hard?
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| I probably got one of the best views - still dreadful though |
But then there was what happened at Moorgate. Now, I know
that a lot of people wanted to get to the steam train to have a look, but the
way that the situation was handled was verging on the infuriating. For those
who are unaware; Moorgate has two terminal platforms. When I arrived behind the
barrier, TfL had decided to put the steam train in one of these and then had shoved
a tube train, completely obscuring mine and others view, in the next. This was
followed by at least 45 minutes of very mixed messages from different officials and police
officers as to whether the tube train would move – at first it was going to; but then it didn’t; although we weren't certain of that for some time. Following this the
dignitaries who had just got off the steam train came round in front of us,
wandered up and down the stationary tube, and then left by another train that
had arrived on a platform we were on.
Still our view was obscured. I heard a mother with three
children, one of the few families I saw there, say ‘this whole thing has been
organised against children’ – a sentiment I couldn’t disagree with; especially
as she was unsure whether her two boys would get a look at the steam train.
Eventually, we were let on the stationary tube so we could peer through the
windows at the piece of railway heritage on the next line. It was ridiculous
really. You weren’t able to take descent photos because of the glare from the
glass; you weren’t able to even see much because of the people cramming by the
windows; and awe and wonder was in generally short supply. Then, I heard the
crying from down the train; one of the children who had waited couldn’t see it.
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| No way to see much, if any of the steam train. |
The steam train was only at Moorgate for about an hour
and half. Would it have been so hard for TfL to cordon of one side of the platform
for that short time, have the barrier patrolled, and remove the tube train so
that all, not just dignitaries, could see the steamer in all its splendour?
Would that have been so hard? In the end I came away with numerous blurry photographs
and lots of reflection from the window. Unsurprisingly, most around me had
exactly the same grumble.
All in all, a steam engine on the underground was a
wonderful thing; and those who got the special service running should
rightfully be congratulated. But I am sorry to say that as someone who has paid
for the journey through may underground fares, who loves the tube and
is interested in railway history, it seemed that unless you were lucky enough to have a ticket to ride or were a dignitary, you were a burden to TfL; not worthy of suitable attention or information. Overall, I came away feeling
cheated; I had paid £18.90 topping up my Oyster, had waited over four hours in the cold, all for limited return. Therefore, TfL take note; you claimed this event was for those who live and work in London; yet you created a reality that was quite different.